When booking an appointment, please make sure the date/time you chose won’t impact your busy timetable.
If you need to cancel or rearrange an appointment, please give me at least 72 hours notice I will do my best to change your booking, but please remember, there is only me, and I am usually fully-booked, so I don’t have a lot of flexibility to rearrange your appointment.
If you fail to attend your appointment/s or give less than 72 hours notice, I reserve the right to retain in full your booking fee/or you may lose the privilege of your complimentary top up, to recover my costs. Anyone who cancels last-minute, more than 3 times will not be re-booked.
Although it may seem harsh to retain fees, I don't enjoy doing it, but please understand when you make a booking you are making a commitment. I am also committing my time, setting up consumables, paying for childcare arrangements, and refusing other clients that space, which I would not have time to fill at short notice. I really don't like to do it, I always feel terrible and in extreme circumstances then of course it would be at my discretion.
BOOKING CONFIRMATION: Once you have booked, after 10 minutes you will receive a confirmation email. The email contains a link to this page and also to the Pre-treatment advice of your chosen treatment/s. You will also receive a reminder 24 hours before your scheduled appointment. Please make sure you read your confirmation email to prevent any issues on the day. If you have any questions you can get in touch with me anytime, and I'll reply once I'm available.
A non-refundable booking fee is required to secure your appointment, via bank transfer. The fee is to show you are serious about your booking/s. The fee is non-refundable and there are no exceptions, so please be sure when you make an appointment.
Your space will only be secured once the fee has been received.
Microblading booking fee: £55.
Ombre/powder brows booking fee: £55.
Combination brows booking fee: £75.
For LB Brows/Lash lifting the booking fee is: £10 per treatment.
To ensure the smooth runnings of my home-based studio, I am very prompt with timings. If you are early please wait until your agreed time to knock on the door. I work from home and I don't have a waiting area, and the chances are I will be with someone. If you are more than 10 minutes late we may need to reschedule your appointment and your fee may be forfeited.
There is parking available outside the front of the house, if the driveway is empty please feel free to use it. Please be courteous of the neighbours, and do not block driveways.
Payment is required before you leave. (Cash or card only please)
Although I understand this can be a sensitive subject, due to health & safety/insurance purposes, I cannot accommodate children or any guests in my treatment room. I am a mum myself and know childcare can be difficult, I will always do what I can to be flexible and work around your childcare arrangements.
I strive to create a relaxing atmosphere, without distractions and I need my full attention to be on your brows at all times. Thank you for understanding.
Treatments, prices and promotions can be amended at any time without notice, I have a no refund policy and the right to refuse service to anyone.
Thank you so much for choosing me as your artist. Your custom is truly valued and appreciated.